Mountain Rooms & Chalets in Val d'Isere has catered and self-catered accommodation in apartments and chalets - rentals for the season, weekly or shorter stays.

What our clients say

Many of our clients come back year after year as they not only love the skiing but they have come to know and enjoy their stay with Mountain Rooms & Chalets. Here are some comments to endorse our service lead approach.
Please note: All comments are actual feedback received from clients. They are exactly as written by the client.


	“Just a brief e-mail to thank you and your colleagues in Val D’Isere for helping make our holiday so enjoyable. Please pass our sincere thanks to your very helpful and friendly staff in Val. We are almost certain to seek the same property next year (Studio Altitude). Have a wonderful summer. Very best wishes, Bill and Jill, 7th March ‘09”


	“Hi Sarah, just wanted to let you know that we had a fantastic holiday in Val D'isere last week and were very impressed with your company. The chalet more than fulfilled expectations and we were very impressed with the efficiency and friendliness of your staff. Please pass on our thanks. Just a couple of positive ideas. The photos and description on the web site do not do the chalet justice, the chalet is extremely well equipped when compared with other self-catering accommodation we have stayed in. Indeed we spent last New Year in a catered chalet in Verbier which did not have as much space, seating etc as L’illaz no 1 did in Val. If we can get through the credit crunch we will definitely be back!! Best wishes, F Bacon, 14th Feb ‘09 ”


	“Dear Sarah I just wanted to write to thank everyone at Mountain Rooms for a great holiday - the apartment (9 Santons) was fantastic and when combined with the great service and superb weather we all had a marvellous time. We are already planning next year's trip. Thanks again, Roger, 14th Feb ‘09”


	'Just wanted to thank you for such a wonderful holiday. L'Illaz 1 was exactly like the pictures on the website - very cosy - and Nat was an amazing cook and a great person to share our family Christmas with! The 'Scatered' service was exactly what we needed. So thanks so much.' Charlotte Morgan, Christmas ‘08


	“My family and I just spent a fantastic New Year week in Val d’Isere and had such a great time that we all are really looking forward to a return trip.I must compliment you and your web site, it answered all the questions that we had and then some... It is a real credit to you and a great advertisement to your company. ”


	“We enjoyed the holiday and your "scatered" basis is a very good alternative to fully catered and one we would use again.”


	“Just a little note to tell you how pleased we were with the help and responsiveness of your people in Val d'Isere. Lisa, Sara and Paul were about as helpful as can be and were the perfect hosts. We were in Rond Point 13 from Jan 20 to 27 and found the apartment ready and fine on our arrival. Rest assured we will telling other of our friends who travel from the USA to ski at Val d'Isere to look for accomodations through your services. Thanks again,”


	“We were very impressed with the standard of accommodation and professionalism of Mountain Rooms. ”


	" First of all many thanks for a wonderful week at Ormellune last week the Chalet was fab and the food delicious! Simon did a fantastic job ! and as ever the resortstaff were great and really helpful transferring the luggage for me which was so unexpected and so helpful. Please pass on my thanks to everyone". S. McDonagh, 4th April '09


	“Sorry for this belated note, but I just wanted to write a quick note of thanks for the excellent service you provided for our stay in Val D'isere. The apartment (2-12 Chantelouve)was in excellent order and your flexibility in allowing us a late check-out on the Monday made a huge difference to our last day in Val. All in all, we are highly impressed and you can certainly expect business from us again in the future. Many thanks .” Paul, 26th Feb.


	“MR&C, thanks for your efforts with our holiday booking. We had a great time snow, weather, resort excellent. 7 Albaron was great, a wonderful situation, well furnished, plenty of hot water and really did the trick. Thanks" Helen, 21st Feb ‘09


	“We had a great week and really enjoyed ourselves – the service was great – and it was a pleasure to meet Deb and Paul. Thank you for making us feel so welcome. ” D Foster, Jan ‘09


	“I would just like to say a big thank you to everyone at Mountain Rooms and Chalets in your London office and of course the Val D'Isere office as we had a fabulous holiday and everything went so smoothly and we loved the place 25 L'Adonias a perfect location and a perfect set up for us. It was funny when we were on the mountain listening to some travellers problems I only wished I had a stack of your cards to hand out but I told them all about you a lot didn't know you existed and they were travellers from London. Thank you again and we would highly recommend you to any traveller and if we have the opportunity to travel again we would not hesitate to book with you again. Thanks again ,” Susan, Lloyd, Jack and Hannah, New Year ‘08


	“By the way once we'd booked the flights, I have spent far too long on the net looking at websites for accommodation within reach of Geneva and I've looked at hundreds. Yours is by far the best website and the photos of the properties are really clear and they all look really clean. ”


	“Hi Melanie just wanted to say thanks for a great week we really enjoyed our stay and loved the apartment. ” (the clients stayed in 203 Solaise)


	“We have just came back from Val d'Isere and would like to thank you for the organisation of everything. We really enjoyed the accommodation - the apartment is great and has been very well renovated - and all the friendly and very helpful team you guys have up there. We will certainly contact you again for our next trip. Congratulations for such a great offer/ job!” (The apartment they refer to is No 4 Melezes)


	“On behalf of all of us thank you for our wonderful stay in Gentianes. The Chalet was stunning and in a fantastic location with all the boxes ticked – from lovely bath products and fluffy towels to the most gloriously comfortable beds and sofas, space and comfortable relaxed feel. Meal times (of which there were many) combined a well thought out menu – perfectly executed and enthusiastically served. The cooking was out of this world – indeed from my many years of visiting Chalets - I would be hard pushed to think of any chef that would come close to competing – The same could be said to top restaurants as well”


	“We will certainly come back with Mountain Rooms & Chalets in future years because you have clearly demonstrated that you put your customers first.”


	“Your website is amazing! Well done Mountain Rooms”


	“You gave us exactly what you said you would , and that’s a rare commodity in today’s travel marketplace.”


	“Thanks for a well-organised and enjoyable break in Val. Look forward to using your company again in the future.”


	“Just a brief thanks to all at Mountain rooms for advice, help and arrangement of our time in Lepiote. The set up was just as we required, and the relaxed yet efficient style of Mountain Rooms staff worked well for my team.”


	“This is just a short note of thanks to all of the staff members that helped us on Saturday 12th. You may well remember we were leaving and got stuck due to the accident in the tunnel. Due to your efforts we were able to be kept well informed and indeed made it home only a few hours later than scheduled. I personally would have preferred to be stuck for another week of skiing and relaxing. I dare say my other 13 companions were the same but have some disillusion that work is important! We all thankyou again and I'm sure, if memor serves, one if not two of you were on the phone the whole time we waited. It was well beyond your obligations and made the world of difference.”


	“Thanks for fab time. Accommodation and paperwork great. Will use you again!”


	“You did not over promise and under deliver---you did just great. ”


	“I just wanted to thank you for a superb 2 weeks in Santons 6 . We have now experienced most of the specialist companies in Val and The 3 Valleys and yours excels. We are sorry that childrens tea-time effectively cost us our opportunity to call into the office and meet the rest of the team, so please thank them for a job very well done. ”


	“I just wanted to convey to Abi that everything was fine. The flat was good and the service etc. was excellent. ”


	“ Hi Debbie, I know you popped in on Sunday night but we missed you, sorry about that, had another fantastic time in Val d'isere and another perfect trip using MRooms. Thanks to your help too Mel, you help to make booking a trip up so easy, always appreciated.”	;


	“Firstly I would like to say what a fantastic time we had and how perfect the Chalet was for us. Jim was a great chef and lovely person, he made our stay even more enjoyable. I will recommend Mountain Rooms to all of our friends and look forward to returning soon.”


	“Just a note to thank you for an excellent week at Chalet Angelique. It was an almost unique experience given the 5 star luxury we enjoyed. We will probably be wanting to come back to one of your properties next year. I was very impressed with the courtesy, kindness and efficiency of your organisation. ”


	“Just to say thank you for all your friendly support. We had a super time over the festive holidays and hope to be back again later in the season. In the meantime, Happy New Year.”


	“A brief note of thanks for the unbelievable assistance offered by your office in getting us to the train station on our last night. We made an overnight sleeper back to London, and got the Eurostar back in the morning, arriving only 4 hours late, and everyone made their connections to other parts of the UK, where appropriate. This is primarily due to the fantastic work of your office”


	“Thank you for a very nice stay. Everything was great, but let me especially mention our 2 cooks and my ski instructor Sanne who were just brilliant. Be sure that we will be back !”


	“Debbie: Thank you so much for following up like this. We were so impressed with the level of service from your office. You are a role model for all service companies.”


	“Hi Mel, hi Debbie, I'd just like to say a massive thanks to you both, we had a fantastic time in Val d'Isere and the chalet was superb. Kelly and Stuart were very friendly and we couldn't have had better service from them. Kelly's cooking is just "wow" I'll definitely recommend you and will use you again. Thanks from all of us for a wonderful holiday, can't wait to go back.”

All photography copyright 2000-20011 Richard Leeny & Alex Wilson, www.viewfolio.com
Contact us on Tel: UK 020 3393 0812, extension 103 for Mel Crawford, Reservations Manager
From abroad: +44 20 3393 0812, extension 103 for Mel Crawford, Reservations Manager
Email: sales@mrooms.co.uk. Fax: 020 3014 5398
Mountain Rooms & Chalets, Faccombe Lodge, Faccombe, Andover, Hampshire SP1 0DS .
Mountain Rooms and Chalets is the trading name of Mountain Rooms Limited.
Registered address: No 1 Marylebone High Street, London, W1M 3PA.
Company Registration no 3618610