Provision Shop

Get stocked up prior to your arrival:

  • Anyone can order their provisions using our service provided you are staying in Val d’Isere. You don’t have to be staying with us.
  • All orders are received by email and we will confirm receipt by return.If you do not hear from us, it means we have not received the order so please either call Operations on UK 0203 393 0812, extension 109 or email
  • Orders must be received by Monday of the week before you travel.
  • We cannot accept orders under €80.00.
  • All orders are subject to a € 25 delivery & packing away fee.
  • Payment is made in resort during your stay as we wait until we have picked up the goods to confirm the cost as items may not be in stock or vary.  We will issue an invoice in resort.
  • We accept VISA/Mastercard, Amex or Carte Bleu cards.   All card transactions are processed in euros. 

How to order:

This is the simplest way to place your order. We have 8 departments in our on-line provisioning section, see menu on the left:

1. Browse these sections and decide what you would like to order.
2. Click on 'add item' and select the quantity required.
3. Your order will be added up in the Shopping cart as you shop to enable you to see how much you are spending.
4. When you have finished, proceed to the Checkout and your order is displayed for you to check.
5. If you wish to change your order return to the Shopping cart
6. If you are happy to place your order, add your booking details, accept the terms and conditions and click Submit to send your order.

We will then confirm receipt of your order by email or telephone and take or arrange payment. Your goods will be in your property, ready for your arrival.
Orders must be received by Monday of the week before you travel.