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UK Reservations Office

Our reservations office is based in the UK. For further information or if you have any questions, please do not hesitate to contact us

From the UK:  020 3393 0812 extension 103

From abroad: +44 20 3393 0812 extension 103

Open hours; Monday to Friday 9.30 am - 5.30 pm year round.  

Weekends; in the winter season, Saturday mornings 9.30 am - 12.30 pm

Out of ski season, weekends we are closed. 


Reservations & recruitment:
General enquiries:
Owner information:
Operations:  & 


We are often  asked if we are affiliated to ABTA or ATOL.  We are not as we do not sell travel.  We focus on the accommodation in resort.   We don’t qualify to be affiliated for this reason.  Bonding is required for companies selling air travel; charter or scheduled. 

However, as a legal requirement, your money is kept in an escrow account that is not touched until you depart resort having fulfilled your holiday.  So your money is safe and never used as working capital. 

If you have any further questions regarding this, please email

Val d'Isere Office

We are open daily in resort from November 25th - 10th May every year.  

Open hours; daily 8.30 am - 12.30 pm and 3.30 pm - 7.30 pm.                          Open all day Sunday for our arrival/departure day , 8.30 am - 7.30 pm 

Telephone in resort

Resort office: +33 (0)4 80 985 008
Front desk, Operations: Extension 109
Accounts: Extension 105 (Phill Robinson) or his assistant on 106
General enquiries: Extension 103                                                    Recruitment: Extension 103
Property Sales & Management & Linen rental:  Extension 102 (Paul Niwano) 

If you come through to resort by mistake, looking for Reservations, input Extension 103 and you will go straight through to reservations in the UK. 

This office is closed in the summer but our UK reservations office is open daily, Monday to Friday, 9.30am - 5.30pm - see above left.

In an emergency in resort

If you are in resort and calling outside office hours, please call our operations mobile on 06 17 07 47 13.

Sat-nav co-ordinates

Postcode: 73150
Office address:  62 Residence Les Airelles,  Route de Coins, Val d'Isere